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Changing Passwords on the App

What requirements does a new password need?

Gary avatar
Written by Gary
Updated over a year ago

In an effort to provide more security for Upshifter's accounts, new users and anyone who wishes to change their password will now be required to provide a password that meets the following requirements:

Passwords must now be eight characters long and include an uppercase letter, a lowercase letter, and a number.

  • Example of a password that would not be accepted: upshift

  • Example of a password that would be accepted: Upshift1

If an Upshifters uses the wrong password but the correct email or phone number, we will send them an email or a text message letting them know that they used the wrong password instead of displaying a detailed error message. This will prevent unauthorized users from knowing if they have the correct email address or phone number.

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