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Changing Passwords on the App

What requirements does a new password need?

Written by Ryan

In an effort to provide more security for Upshifter's accounts, new users and anyone who wishes to change their password will now be required to provide a password that meets the following requirements:

Passwords must now be eight characters long and include an uppercase letter, a lowercase letter, and a number.

  • Example of a password that would not be accepted: upshift

  • Example of a password that would be accepted: Upshift1

If an Upshifters uses the wrong password but the correct email or phone number, we will send them an email or a text message letting them know that they used the wrong password instead of displaying a detailed error message. This will prevent unauthorized users from knowing if they have the correct email address or phone number.

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