Once you’ve been accepted for a shift, please go back into the app and access the shift under the accepted tab in My Shifts. You will notice that Special Instructions, Travel Tips, and Arrival Instructions have been added to the shift details. Please make sure to read through the shift details thoroughly before confirming a shift.

You can confirm shifts via the app by clicking the blue confirm button or by sending the confirmation code back to us via text. If a business accepts you more than 24 hours before the shift starts, then you have 6 hours to confirm the shift. If a business accepts you less than 24 hours before the shift starts, then you will have 30 minutes to confirm the shift. If you do not confirm the shift within the allotted time frame, you will be removed from the shift.

Before you confirm the shift, if you are unable to attend a shift or are no longer interested in it, please cancel the shift immediately so that another Upshifter has the opportunity to work the shift. Canceling at this point does not result in a strike. Canceling after shift confirmation may result in a strike.

*You should only attend shifts that have been accepted and confirmed. Attending a shift that has not been accepted and confirmed may result in disciplinary action.